Returns & Exchanges
At Dore & Rose, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
1
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
2
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unused condition.
3
Ship the Items
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing